Rug Cleaning

We consider ourselves humble guests in your home and office, and as such respect your privacy and space.

Rugs are not to be treated like wall-to-wall carpets.

woman-lying-on-red-rug

Rug 7-Step Cleaning System





Step 1 – Inspection

We measure and inspect your rug when we pick it up. Once we bring your rug into our facility we do a more thorough inspection. We insect to:

  • Determine the fiber type of your rug, which tells us if we’ll be cleaning a natural or synthetic fiber.
  • Determine the construction type, which tells us how we’ll clean your rug.
  • We test for colorfastness to determine if the dyes are stable or if they are prone to bleeding
  • For any pre-existing conditions.

Step 2 – Dusting

We dust and vacuum your rugs to remove loose and embedded dirt or soil in the foundation of your rugs.

Step 3 – Cleaning Process

Our cleaning process will depend on the fiber type, construction type and colorfastness of your rugs. The best and recommended cleaning process is submersion cleaning. Woven rugs and any rugs with pet urine or waste will be a full submersion, a tufted rug without pet waste can be cleaned with a low moisture cleaning.

Step 4 – Rinse and Extraction

We rinse away any shampoo residue and pet urine from your rug in this step. This process extracts 85 to 90% of the water from your rug. The remaining 10-15% is pulled out in the drying process.

Step 5 – Drying

We have a climate controlled drying room to ensure faster drying times; if rugs take too long to dry or the foundation fibers are not completely dry it can cause problems such as mildew, odor, bleeding and eventually dry rot. We never rely on touch to determine dryness, we use a moisture meter to check the foundation fibers of your rugs to ensure dryness.

Step 6 – Post Inspection & Grooming

After your rug has been cleaned and dried, we inspect again to make sure we haven’t missed anything; if we did we’ll will start the process over. Once your rug has passed the final inspection, we then add deodorizer, groom and wrap your rug for delivery.

Step 7 – White Glove Delivery

Our white glove pickup and delivery service is part of our service of excellence to our clients. When we pick up your rugs, we will move the furniture so that you won’t have to. Our drivers can move most furniture, but larger furnishings (pianos, extra heavy pieces, etc.) may require special arrangements. We just ask that you remove any valuable from the furniture. We deliver your rugs and replace your furniture as if it were never moved.

Other Services

Deodorize/Sanitize

Baby lying on a rug

We give your rug the care and attention it deserves. We use wool safe products to deodorize and sanitize your rugs and upholstery, leaving them looking, feeling and smelling fresh.

Pet Urine & Odor Removal

German Shepard lying on a rug

The most thorough way to get odor causing contaminants out of woven rugs is to wash the rugs. We Pre-Treat and remove all urine areas of your rug and thoroughly wash the rug to remove the odor, then we deodorize and sanitize your rug.

Stain Removal

Wine spill

Accidents happen. When they happen you want to remove any spillage as quickly as possible so it doesn’t become a permanent stain on your investment. We have the skill and experience to remove deeply embedded stains. 

Moths, Carpet Bettles & Insect Control

Moth

Moths and carpet beetles can literally eat away the wool fibers of your rug. We also offer an insect repellent to assist in keeping insects out of your rugs.

Stain Protector for Rugs & Upholstery

Stain Protector for Rugs and Upholstery

Keeping your investment clean and stain free adds beauty to your home. Our protectors provide maximum resistance to soil, spots and stains thereby conserving the value of your investment.

Rug Pads

Rug Pads

We highly recommend placing a pad under your rugs. Rug pads enhance a rug’s positive traits while providing increased resiliency, wear life, insulation, aesthetics and impact absorption. We customize your pad to fit your rug.

"Adrean and Bobby were on time, polite, professional, and cost effective! We called on a Thurs due to a rug that had pet urine on it. We had tried to clean it on our own but to no avail. They took our rug, had it ready within a week, and it looks amazing! I highly recommend RAV to anyone. Thanks for the great work!"

Red and beige oriental rug
Robert & Shannon Rover
Rug Clients - Peachtree City

Hours of Operation